bd bazzi Privacy Policy

bd bazzi treats the privacy of its users as a top priority. This privacy policy fully informs you about the information collected when you visit the website, register an account, make financial transactions, and use our services. Reading this policy carefully will help you understand how bd bazzi handles your personal information and where we stand on sharing data with third parties.

The overall terms and conditions of using our services are set out in detail on our Terms and Conditions page. This privacy policy works alongside those terms. Continued use of bd bazzi's services is taken as your agreement to this policy.

1 Types of Information Collected

bd bazzi collects user information from various sources. The information collected can be divided into two categories: information you provide directly and information collected automatically.

1.1 Information You Provide Directly

When registering an account and using our services, the information you provide directly includes:

• Full name and date of birth (for age verification — bd bazzi only provides services to users aged 21 and over)
• Email address and mobile number
• Residential address
• Password and security question answers
• National ID or other identity verification documents (as part of the KYC process)
• Financial information — such as bKash, Nagad, Rocket, Upay or bank account numbers (for deposits and withdrawals)

1.2 Information Collected Automatically

When you use the bd bazzi website or app, certain information is collected automatically:

• IP address and device identifier
• Browser type and operating system
• Time of site visits, pages visited, and usage patterns
• Information from cookies and similar tracking technologies
• Game play history, betting records, and transaction information

2 Purpose of Using Information

bd bazzi uses collected information only for specific and legitimate purposes. The list of permitted uses is given below:

• Managing accounts and ensuring security
• Processing deposit and withdrawal transactions
• Completing age verification and preventing fraudulent activity
• Providing customer support — 24-hour service in both Bengali and English via live chat and email
• Managing bonuses and promotional offers
• Meeting legal obligations
• Conducting analytical research to improve service quality
• Sending important notifications related to the relevant services

bd bazzi never sells user information to third parties for marketing purposes.

3 Information Protection Methods

bd bazzi applies industry-standard technology and practices to protect user information. Notable elements of our security measures include:

3.1 Technical Protection

• Data transfers are secured using SSL (Secure Sockets Layer) encryption
• Sensitive information stored in the database is kept in encrypted form
• Firewalls and access controls are maintained to prevent unauthorised access
• Regular security audits and vulnerability assessments are carried out

3.2 Administrative Protection

• Only authorised staff have access to user information
• Regular data protection training is conducted
• Strict internal policies on data processing are followed

However, no method on the internet is 100% secure — bd bazzi acknowledges this and is committed to taking swift action in the event of any security incident.

4 Sharing Information with Third Parties

bd bazzi may share user information with third parties in certain circumstances. These circumstances are:

4.1 Service Provider Partners

For payment processing, identity verification, and technology services, bd bazzi works with trusted third-party organisations. These organisations receive only the information necessary for their specific task and are required to comply with bd bazzi's privacy standards.

4.2 Legal Obligations

Information may need to be disclosed to comply with court orders, regulatory authority requests, or legal requirements. In such circumstances bd bazzi will comply with the law and will try to notify the user as far as possible.

4.3 Business Changes

In the event of a merger, acquisition, or change in business structure, user information may be transferred to the new authority. However, the terms of this privacy policy will remain in force in such cases.

5 Cookie Policy

Cookies are used on the bd bazzi website to help improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions and security; these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Collect information to monitor and improve site performance.

5.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may affect some key functions of the site.

6 User Rights

bd bazzi believes that user rights are paramount when it comes to data protection. You have the following rights:

• Right of Access: You have the right to know what information bd bazzi holds about you.
• Right to Correction: You may request that incorrect or outdated information be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain cases you may request that processing of your information be limited.
• Right to Portability: You may request a copy of your information in a structured, readable format.
• Right to Object: You may object to marketing communications or certain processing of your information.

To exercise these rights, please contact our support team. We aim to respond within 30 working days.

7 Data Retention Period

bd bazzi retains user information only for as long as necessary. All information is kept securely while an account is active. After an account is closed, certain information is retained for at least five years to meet legal obligations.

Once the set retention period ends, information is deleted securely and permanently.

8 Protection of Minors

bd bazzi strictly does not collect information from or provide services to anyone under 21 years of age. Age is verified at registration, and if any account is found to belong to a minor, that account is closed immediately and the collected information is deleted.

Our Responsible Gaming page provides detailed information on the protection of minors and healthy gambling habits.

9 International Data Transfer

In some cases, user information may need to be processed outside Bangladesh for service purposes. In such cases bd bazzi ensures that data transfers take place under adequate protection measures and that the receiving organisation maintains the same standard of privacy protection.

10 Changes to This Policy

This privacy policy may need to be updated from time to time. If any significant changes are made, bd bazzi will notify registered users by email and publish the new policy on this page. Continued use of the service after changes are made will be taken as consent to the new policy.

11 Contact and Complaints

For any questions, requests, or complaints regarding the privacy policy, please get in touch with us. bd bazzi's support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English.

Contact us by email: [email protected]

For general queries you can also visit our Frequently Asked Questions page — you will find answers to many questions about accounts, payments, and services there.